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Returns Policy

FREE RETURNS - WITHIN THE UK ONLY

We promise to refund any full price item if you are not completely happy. Any goods must be returned to us within 14 days of purchase, in the same condition as sold. Exchanges are not possible.

Once goods are received and checked, the refund will be processed and credited to your original method of payment. We do not refund when there are signs of wear or odour as this makes the item unsellable. All SALE items are final and cannot be returned unless faulty

If you chose to return goods, then please use our Royal Mail Free Returns service. Once received we will aim to process your return within 28 days. You have 30 days, from day of purchase, to return to us for a credit note. After three months, we retain the right to refuse the return of faulty goods.

For details on how to arrange a return, please email us with the full details to: shop@richgirlsclub.co.uk

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